A. At present there are four levels of Digitizing software which we sell and support, Deco Studio, Level 1 (21D), Level 2 (ES45), and Level 3 (ES65). These vary from $1999 to $14,999. Trading in your present software may give you a substantial discount. You also may trade up on your Wilcom software with full credit for the level you have already purchased at any time. In addition to the digitizing software, we sell and support two business packages that allow embroiderers to organize their designs and their books, they are Workflow and Business Advantage. For more information and the specific prices click on our Wilcom Software tab.

A. No, once they are opened on your computer, you do not have to be on the Internet. However, in order to open the videos you must get on the Internet to receive your codes the first time.

A. Our Teaching videos concentrate on technique and can be used with any digitizing software. Just follow along!

A. This will vary from year to year as we add new designs. At the present, with our newest additions, the Full Package consists of 3409 designs.

A. Yes, you may make as many sewn copies of our designs as you like. Your license allows you to combine designs as well. The license, however, does not allow you to trade or sell copies of the actual data file of the design.

A. Usually only the format. This means that both Home Sewers and Commercial Embroiderers may use the same designs by changing the Formats, and/or size.

A. Balboa designs may be sized up or down as much as you like with no distortion. To do this you may download Wilcom's TrueSizer free of charge by going to www.embroiderystartup.com or Balboa will make the modifications for you for an additional $3.

A. You may download Wilcom's TrueSizer free of charge by going to www.embroiderystartup.com or Balboa will make the modifications for you for an additional $3.

A. The Commercial Designs come in Tajima DST, Dos. CND and Dos.EXP The Home Sewing designs come in DST, EXP, PES, HUS, SEW, PES, and PCS

A. Balboa designs are programmed to run on a variety of machines. Each machine requires the colors to be preset. Instead, because the colors need to be specific in order to blend, we provide a color sequence chart which tells you the sequence of the thread colors.

A. Madeira USA at madeirausa.com

A. Madeira 40 Rayon